Our Key Performance Indicators
1. High Performance
Achieving the best possible results is always our main objective. We want to be the smartest kid in the room. That’s why we take great pride in the fact that our reliability has been measured over 99% for many years. Our services are not only used by various sorts of clients, but also by colleagues in logistics services from various countries. Of course it is a pleasure for us to be able to share that even these experts in logistics entrust GEBA Trans with getting their shipments to their destinations.
As a company we strive for 100% delivery reliability, but at the same time we realize that this will most probably be an unattainable goal. So if a shipment would go wrong on any given moment and we would miss a deadline, then we will commit every possible resource to ensure that your shipment arrives at its destination as soon as possible. Our enthusiasm and passion for logistics are the foundation of this ‘High Performance’ philosophy. It’s something that a company can envision, but can’t be accomplished without a great and highly motivated staff. By combining this with a flexible attitude to tackle every possible situation, the GEBA Trans team is possibly the most important factor contributing to the success of our firm. A great mix between experience and talent, in which we emphasize on long-term commitment. We facilitate career advancement whenever this is possible and motivate our people to become even better in what they do with personal development plans.
2. Total Care
‘Unburdening’ is our magic ingredient. As soon as you book a shipment with us as a client, you have to be able to lean back and relax. Whether it’s a simple A to B shipment, or a complex project in which we are involved in the entire logistical chain. Your demands and requirements are our key objective with which we comply. Client-oriented thinking and acting is in our DNA.
Our planning department is available 24/7 through a special phone number. This means that you are in charge of your shipment, even when most offices are closed.
Of course we are also available for you during office hours. Your question will be answered by one of our staff members within 20 minutes. Shipment information is virtually always available at our customer care department. This offers direct insights in your transport costs while assuring you won’t lose valuable time waiting to receive various quotes.
After all, time still equals money.
Of course we have the know-how to get your shipment to its destination; we’re a logistics service provider. However, it will become increasingly more important how your shipment arrives. With continuously changing laws and regulations, crowded highways and increasing fuel costs, transports must be dealt with more creatively as time passes. GEBA Trans is your reliable partner for whom thinking outside the box is completely normal.
As we can rely on a vast network in the freight industry, we can handle every possible transport. Whether we are shipping gas tanks with a 30 meter length on a barge to China, or creating an intricate distribution network in a local market to deliver care beds to the home addresses of consumers.
Our intermodal department allows us to be highly flexible in the methods we use to ship your goods. This means we can gain benefits in terms of freight cost and the reduction of your carbon footprint, which isn’t only beneficial to your budget, but also for the sustainable image of your company.
‘No can do’ is not in the GEBA Trans dictionary. We will always start an enquiry to find out the best match for your freight request, regardless of how complex it may be.